Customer Service Representative – Comanche, TX

You can apply for this position here.

Job Description:

Customer Service Representative

Hi-Pro Feeds USA

We have an opening at our Comanche, TX facility for a Customer Service Representative.  This position is responsible for ensuring accurate, efficient and timely delivery of feed products while providing courteous, quality conscious customer service. Position will also deal with complaints and questions associated with freight and billing issues that may arise with product shipped to customers.

Responsibilities and Duties

  • Provide accurate and timely assistance in handling and processing dealer, rancher and dairy orders.
  • Develop a strong working relationship with Hi-Pro salesmen to guarantee customer needs are met.
  • Build positive relationships with repeat customers.
  • Effectively resolve service issues in a timely manner.
  • Communicate effectively with internal and external contacts.
  • Efficient and timely in Invoicing shipped product, day of shipment.

Qualifications

  • Attention to detail.
  • Proficient in Microsoft office including Outlook, Word and Excel.
  • A positive attitude and a cheerful, outgoing personality.
  • Ability to think outside the box and embrace change.
  • On time and dependable.
  • Willingness to take initiative and go the extra mile in resolving issues for both internal and external customers.

This is a full-time position, located in Comanche, TX.

Trouw Nutrition/Hi-Pro Feeds USA offers competitive compensation and a full benefits package, including medical, dental, life and disability insurances and a 401(k) plan with generous company matching funds that are vested immediately. Benefits are available immediately upon the employee’s hire date.

Our organisation:

Trouw Nutrition is the global leader in innovative feed specialties, premixes and nutritional services for the animal nutrition industry. Trouw Nutrition provides species-specific nutritional solutions consisting of feed concepts, products and nutritional know-how. The unique combination of products, models and services Trouw Nutrition offers, boosts productivity and supports animal health through all life stages, contributing to our customers’ peace of mind. Trouw Nutrition’s nutrition solutions have met the need of farmers and home-mixers, feed producers, integrators and distributors. Trouw Nutrition has locations in 25 countries and around 5000 employees.  Our mission is Feeding the Future.

Equal Opportunity Employer: 

Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Trouw Nutrition is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.

You can apply for this position here.